[galligator]

Essa-

If you charged this on a credit card. DO A CHARGEBACK with your CC company. The seller will not be able to prove they sent anything if they are just a fly-by-night scam-site & you will get a reduction. You need to contact your CC & find out how to go about doing a chargeback so that you don't run out of their grace period for filing chargebacks on non-delivery/lack of receipt of product. Since the seller will not help you, go around them - your credit card company will generally help you out on this.